Interactions Management : Overview   |   Solutions
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"I got a chance to put the video calling to the test, and am duly impressed with how good it is. We were both impressed with the quality of both the audio and video in the calls."...more

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Dialer / CRM

Predictive Dialer

The predictive dialer we use is the base of our Customer Interaction Center which gives us an innovative pre-integrated application suite and multimedia ACD capability to manage phone calls, faxes, e-mails and Web interactions sitting on one platform.

Features

CRM

Our in house development team has developed a dynamic and versatile Web based CRM application to maintain our Customer Interaction Center's daily activities.

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